Shipping, Pre-Order & Refund Policy
Effective Date: September 1, 2026 | Consumer Protection Standards
1. Digital Content & Comic Downloads
All digital downloads provided on this platform (including Chapter 1: The Ones Who Don't Belong in PDF, Spreads, CBZ, and EPUB formats) are offered 100% Free of Charge as promotional creative releases. No financial charges are ever levied for free digital editions.
2. Physical Merchandise & Pre-Order Process
When you join the waitlist or place a pre-order for physical goods (such as The Misfit Theory: Chapter 1 Collector's Edition, Celestia Cyber Hoodie, Nyx Cyber Hoodie, or Vanguard Combo Bundles):
- You will receive an official production confirmation email and tracking link as soon as your batch enters the fulfillment queue.
- Domestic orders within India are delivered via tracked courier within 4 to 7 business days following production dispatch.
- International orders are dispatched via global priority airmail (typically 10 to 18 business days depending on destination customs clearance).
3. Damaged, Defective, or Incorrect Deliveries
Every physical shipment undergoes stringent quality inspections before dispatch. If your package arrives damaged during transit or contains a manufacturing defect:
Please contact us within 7 days of delivery at orders@themisfittheory.com with:
- Your Order Confirmation Number.
- Clear photographs or unboxing video of the damaged packaging and product.
✓ We will dispatch an immediate replacement at zero additional cost to you, or process a full refund to your original payment method.
4. Customer Care & Order Assistance
For inquiries regarding order tracking, sizing charts, or custom requests: